This Privacy Policy explains how Enki Holdings LLC DBA ZipSage ("ZipSage," "we," "us," or "our") collects, uses, and shares information about you when you use ZipSage.com and its services.
Plain English summary: You give us a lot of information when you take the survey. We use it to generate your report. We also share it with business partners who may contact you with relevant offers. You can opt out of that sharing at any time by emailing us.
We collect information you provide directly when completing the ZipSage survey:
| Category | Examples | Required? |
|---|---|---|
| Contact | Name, email address | Yes |
| Location | Current city, state | Yes |
| Financial | Income range, housing cost, net worth range | Yes |
| Employment | Industry, job title, work arrangement | Yes |
| Household | Age, household size, family situation, children | Yes |
| Lifestyle | Transportation preferences, priorities, preferred setting | Yes |
| Demographic | Gender identity, ethnicity, political lean, religion, language | Optional |
| Sensitive | LGBTQ+ identity, veteran/disability status, retirement income sources | Optional |
We also automatically collect technical data including IP address, browser type, device information, referring URLs, and pages visited via cookies and analytics tools including Google Analytics.
Data sharing is central to how ZipSage operates. By using ZipSage, you consent to us sharing your information with third parties as described below.
Business Partners & Advertisers. We share your name, email, location, income range, and relevant survey responses with partners in real estate, mortgage lending, insurance, financial services, moving services, recruiting, and other industries. These partners may contact you directly with relevant offers.
Service Providers. We share data with vendors who help us operate — including Supabase (database), Stripe (payments), Resend (email delivery), Vercel (hosting), and Anthropic (AI narrative generation). These providers process data on our behalf under confidentiality obligations.
Analytics. We use Google Analytics to understand how users interact with the Service. Google may collect and process data in accordance with its own privacy policy. You can opt out via Google's opt-out tool.
Legal Requirements. We may disclose information if required by law, court order, or government authority.
Business Transfers. If ZipSage is acquired or merged, your data may be transferred to the acquiring entity.
Information you provide about LGBTQ+ identity, religious affiliation, veteran status, disability rating, and retirement status is used to personalize your city report with relevant data (HRC equality scores, VA facilities, retirement tax analysis, etc.).
We do not sell this sensitive information as individually identifiable standalone data. It may be used in aggregated or anonymized form and may inform targeting within the ZipSage platform and partner communications.
Providing sensitive information is always optional and voluntary.
ZipSage uses cookies and similar tracking technologies to:
You can control cookies through your browser settings. Disabling cookies may affect some functionality. We honor browser-level Do Not Track signals where technically feasible.
We retain your personal data for as long as necessary to provide the Service, comply with legal obligations, and support our business operations. Survey data and purchase records are typically retained for a minimum of 3 years. You may request deletion of your data at any time (see Section 9).
We implement reasonable technical and organizational measures to protect your data including encrypted database storage via Supabase, HTTPS/TLS encryption in transit, access controls, and payment processing via PCI-compliant Stripe. No system is 100% secure — we cannot guarantee absolute security.
You have the following rights regarding your personal data:
To exercise any of these rights, email support@zipsage.com. We will respond within 30 days.
California residents have additional rights under the CCPA including the right to know what personal information is collected, the right to opt out of sale of personal information, and the right to non-discrimination for exercising privacy rights.
ZipSage is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such data, contact us immediately at support@zipsage.com.
We may update this Privacy Policy from time to time. We will notify users of material changes by email or prominent notice on the site. The effective date at the top of this page indicates when it was last revised.
For privacy questions, data requests, or to opt out of data sharing:
Enki Holdings LLC DBA ZipSage
Email: support@zipsage.com
Website: zipsage.com